Once the job is done and our customers see how much their home is improved, they become extended members of the Thermo-Twin family. And there are plenty of family reunions, as many of our customers are repeats or referrals.
4.95/5
Average of All Customer Reviews
1. Highly professional 2. Kept the time and dates for visiting the site before door installation. Same for when the actual installation took place. 3. Cleaned up after the installation 4. Answered questions after the installation 5. In the days before the installation I had several questions which were answered through e-mails on a daily basis. The questions arose because we live in a condo and had to be cognizant about others need. The person from Thermo-Twin talked to the condo manager too on my request.
Very professional, polite and efficient installers. Did an excellent job of cleaning up after.
I am very happy with my sliding doors. It overall has been a great experience from beginning to end.
Highly recommend!
The company employees are awesome!
Starting with the sales staff (John) to the installers 4 great guys this was an excellent experience!
They arrived on time, no mess, no mistakes. They had all the parts required and finished on time.
The company follows up with a phone call to make sure we are satisfied.
I recommend them to anyone looking for quality products and work.
From the estimate to the installation, the teams were amazing!
We couldn’t be happier with our decision to choose Thermo-Twin.
We are very pleased with our replacement bay window and the quality installation.
Although there was an issue with a leak Thermo-Twin was there the very next day and re-did the entire window roof, even replacing the insulation.
It looks beautiful inside and out!
The company stands by their product and guarantee.
show up on time finish the job in one day
We’ve used Thermo-Twin Windows twice–once in our former home of 26 years and in our current home of almost 5 years. Both times we were completely satisfied with their work and quality of materials! In our current home, the old windows were original and quite drafty. It’s a pleasure now having windows that keep cold air out & heat inside! I’m sure once we use our air conditioner the reverse will be true keeping it cool inside! A huge plus given today’s utilities costs! Thermo-Twin windows are so user-friendly, too! The locks open & close smoothly, same for raising & lowering & with the pane dividers between the glass, cleaning couldn’t be easier! Our crew of 3 were terrific: Mike, Brandon & Nathan worked seamlessly as a team, expertly removing the old & installing the new windows. They put plastic floor liners down to protect our new rugs & flooring and did a wonderful clean-up job! They were so friendly as well! We have expensive plantation-type shutter blinds in all our windows, of which there were a couple they had to remove to install the new windows. Before doing so, I was given a comprehensive explanation of how & what would be done to ensure reinstallation of the blinds & it went flawlessly! They’re definitely terrific assets to their company, as have been the other Thermo-Twin personnel I’ve had contact with through this process. They absolutely go above & beyond to ensure a stress-free experience , along with quality workmanship and materials! We highly recommend Thermo-Twin for any and/or all new window installation needs. A genuine pleasure doing business with them!
I’ve used Thermo-Twin now for 2 separate projects, encompassing all my windows and 2 doors. I’ve been happy to date with their products and their work. The fact that they’re employee owned makes me feel like everyone I deal with there is invested in doing a good job.
I interviewed a few window companies and felt that Thermo-Twin gave me the best quality for the money. The sales rep wasn’t pushy and the crew was excellent and did a great job. I purchased 5 new windows and a Bay window. They showed up on time and got the job done in one day. So far so good!
This isn’t my first time using Thermo-Twin, and it won’t be my last! If you live in the Pittsburgh-metro and don’t use them, you are missing out. Their team is incredibly talented, efficient, and very courteous. They arrived around 8:30a and finished around 2:30p. All three doors looks great, well installed, and great attention to detail. Considering these points, and the fact that they use the same doors as other companies you see on TV, you’ll save money for equal or better outcome. Thank you to the entire Thermo-Twin team who worked on our project today!
Great quality and price. Installation was ahead of schedule. Pleased.
We are very happy with the quality of the windows. The sales person, measuring person, and installers were very experienced, professional, and polite.
I am very satisfied with both the quality of the windows and also with the professionalism of the windows install.
Great service, were on time and did good work on the patio door and 3 windows.
The installation of my Thermo-Twin window was flawless!
And the window is beautiful!
I recommend Thermo-Twin to anyone looking to upgrade their windows.
I would highly recommend this company.
From getting a quote to the cleaning up I couldn’t ask for better service.
They came on time worked the whole time they were here. Very polite very professional .
Windows were completed earlier than predicted.
This company was one of the best companies we have dealt with in renovating our home.
Sales rep was sincere and did not push for the sale, actually invited us to compare!
Price was the lowest and the quality is excellent.
The technicians that installed were knowledgeable and did PERFECT job.
Cleaned up, made sure we were pleased before leaving.
We are sure to recommend this company to anyone needing doors and windows.
We purchased a front door and storm door.
The whole experience from the initial consult to the installation couldn’t have been better!!
The people were wonderful…..Efficient and friendly.
No Hassle Straight to the point. Quick installation with no problem.
Everyone we dealt with was knowledgeable and kind.
Highly recommended
From start to finish I had a great experience and would not hesitate to recommend Thermo-Twin to friends and family.
